Help Article | How to call a WhatsApp contact on Portal
To call a WhatsApp contact on Portal, you must have WhatsApp open or running in the background on your mobile phone.
- On your Portal, tap or select All Contacts or Contacts > WhatsApp.
- You need to make at least one call for All Contacts to appear. Furthermore, All Contacts is unavailable on Portal TV.
- Find, then tap or select the contact you want to call.
- Tap or select:
- Audio if you want to make a voice call
- Video if you want to make a video call
- Tap or select Answer to accept the call.
- Tap or select Not Now to decline the call.
- If you want to make a group call, tap or select during the call. Find, then tap or select another contact you want to add. Tap or select Call. A total of four participants can be on a group call. However, if a call is started from WhatsApp on an Android phone or iPhone, you can have a total of eight participants, including yourself.
- If you want to hide a contact, tap or select All Contacts or Contacts > WhatsApp > the contact you want to hide > > Hide Contact > Hide.
- If you want to unhide a contact you’ve hidden, tap or select Settings > Privacy > Hidden WhatsApp Contacts. Open WhatsApp on your phone or WhatsApp Web or WhatsApp Desktop on your computer. Then open the individual chat with "Portal from Facebook" to view the confirmation code that was sent. On your Portal, enter the confirmation code, then tap or select Done > Unhide next to the contact you want to unhide.
- If you want to hide a suggested or recent contact from Home on your Portal, you can press and hold the contact you want to hide, then tap or select . Currently, there’s no option to unhide a suggested or recent contact.
- Hiding a contact only hides the contact on your Portal and isn’t the same as blocking a contact on WhatsApp. Hidden contacts won’t be able to call your Portal and you won’t be able to call them.
- How to switch between WhatsApp voice and video calls on Portal
- Learn more about Portal in the Portal Help Center.
WhatsApp
Features
TEXTS
Simple,
Reliable Messaging
Message
your friends and family for free*. WhatsApp uses your phone's Internet
connection to send messages so you can avoid SMS fees
GROUP
CHAT
Groups to
keep in touch
Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.
WHATSAPP
ON WEB AND DESKTOP
Keep the
Conversation Going
With
WhatsApp on the web and desktop, you can seamlessly sync all of your chats to
your computer so that you can chat on whatever device is most convenient for
you. Download the desktop app or visit web.whatsapp.com to get started
WHATSAPP
VOICE AND VIDEO CALLS
Speak
Freely
With
voice calls, you can talk to your friends and family for free*, even if they're
in another country. And with free* video calls, you can have face-to-face
conversations for when voice or text just isn't enough. WhatsApp voice and video
calls use your phone's Internet connection, instead of your cell plan's voice
minutes, so you don't have to worry about expensive calling charges.
* Data
charges may apply. Contact your provider for details.
END-TO-END
ENCRYPTION
Security
by Default
Some of
your most personal moments are shared on WhatsApp, which is why we built
end-to-end encryption into the latest versions of our app. When end-to-end
encrypted, your messages and calls are secured so only you and the person
you're communicating with can read or listen to them, and nobody in between,
not even WhatsApp.
PHOTOS
AND VIDEOS
Share
Moments that Matter
Send
photos and videos on WhatsApp instantly. You can even capture the moments that
matter to you most with a built-in camera. With WhatsApp, photos and videos
send quickly even if you're on a slow connection.
DOCUMENTS
Document
Sharing Made Easy
Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.
VOICE
MESSAGES
Say
What's On Your Mind
Sometimes,
your voice says it all. With just one tap you can record a Voice Message,
perfect for a quick hello or a longer story.
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