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Help Article | How to edit your business profile

Your business profile allows you to add information about your company, including your business name, address, category, description, email, and website. People can easily see this information when they look at your profile.
To view your business profile, open the WhatsApp Business app. Then, click More
 | 
 > Business tools > Business profile.
Edit your profile photo
  1. Click your profile photo.
  2. Select one of the following options:
    • View photo to view your current profile picture.
    • Take photo to use your computer camera to take a new photo.
    • Upload photo to upload an existing photo from your files.
    • Remove photo to remove your current profile picture.


Edit your business description
  1. Click Edit
     on the description field.
  2. Select up to three relevant categories for your business.
  3. Click SAVE or 
    .
Edit your business category
  1. Click Edit
     on the category field.
  2. Select up to three relevant categories for your business.
  3. Click SAVE.
Edit your business address
  1. Click Edit
     on the address field.
  2. Enter your bussiness address.
  3. Click SAVE or 
    .
Edit your business hours
  1. Click Edit
     on the hours field.
  2. Select one of the following schedule templates:
    • Open for selected hours: Use the checkboxes to select the specific days that you’re open. You can also indicate specific sets of working hours for each day.
    • Always open: Use the checkboxes to select the specific days that you’re open.
    • By appointment only: Use the checkboxes to select which days of the week your business is open for appointments.
  3. Click SAVE.
Edit your email and website
  1. Click Edit
     on the field you'd like to update.
  2. Update your information.
  3. Click SAVE or 
    .
Edit your catalog
  1. Click VIEW OR EDIT CATALOG to update your catalog or create a new one.
  2. Add or edit items in your catalog as needed. Learn more about how to create and maintain a catalog in this article.
Edit your About information
  1. Click Edit
     on the About field.
  2. Update your information.
  3. Click SAVE or 
    .

Note:

  • Your business name, map location, and phhone number can only be edited using the WhatsApp Business app on a mobile device.
  • Facebook pages and Instagram accounts can be added to your business profile by entering the web address in one of the website fields.
Related resources

 



WhatsApp Features

TEXTS

Simple, Reliable Messaging

Message your friends and family for free*. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees



* Data charges may apply. Contact your provider for details.




GROUP CHAT

Groups to keep in touch

Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.


 



WHATSAPP ON WEB AND DESKTOP

Keep the Conversation Going

With WhatsApp on the web and desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you. Download the desktop app or visit web.whatsapp.com to get started

 




WHATSAPP VOICE AND VIDEO CALLS

Speak Freely

With voice calls, you can talk to your friends and family for free*, even if they're in another country. And with free* video calls, you can have face-to-face conversations for when voice or text just isn't enough. WhatsApp voice and video calls use your phone's Internet connection, instead of your cell plan's voice minutes, so you don't have to worry about expensive calling charges.

* Data charges may apply. Contact your provider for details.

 




END-TO-END ENCRYPTION

Security by Default

Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.




PHOTOS AND VIDEOS

Share Moments that Matter

Send photos and videos on WhatsApp instantly. You can even capture the moments that matter to you most with a built-in camera. With WhatsApp, photos and videos send quickly even if you're on a slow connection.


 




DOCUMENTS

Document Sharing Made Easy

Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.





VOICE MESSAGES

Say What's On Your Mind

Sometimes, your voice says it all. With just one tap you can record a Voice Message, perfect for a quick hello or a longer story.



 

Comments

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