Help Article | How to create and maintain a catalog
- Open the WhatsApp Business app > Settings > Business Tools > Catalog.
- If creating a new catalog, tap Add new item.
- Tap the blue plus icon or Add new item. Then, tap Add Images.
- Tap Choose Photo to upload images from your Photos or Take Photo to take new images. You can upload up to 10 images.
- Provide a product or service name. You can also provide optional details such as price, description, website link, and product or service code for the uploaded product.
- Tap Save.
- Open the WhatsApp Business app > Settings > Business Tools > Catalog.
- Tap the product or service you want to hide > More> Edit.
- Turn on Hide this item.
- Tap Save.
- Open the WhatsApp Business app > Settings > Business Tools > Catalog.
- Tap the hidden product or service you want to unhide > More> Edit.
- Turn off Hide this item.
- Tap Save.
- Open the WhatsApp Business app > Settings > Business Tools > Catalog.
- Swipe left on the product or service you wish to delete. Then, tap Delete > Delete.
- Every image uploaded to catalog is subject to a review. The review helps confirm that the image, product, or service meets the WhatsApp Commerce Policy.
- If your WhatsApp Business account is linked to a Facebook shop and you’ve turned on WhatsApp as a sales channel, your WhatsApp catalog is replaced by your Facebook shop by default. This won’t delete or change your WhatsApp catalog, but you and your customers won’t see it. You can revert back to your WhatApp catalog at any point by turning off or hiding WhatsApp as a sales channel. Learn how to manage your sales channels in Commerce Manager in this article.
WhatsApp
Features
TEXTS
Simple,
Reliable Messaging
Message
your friends and family for free*. WhatsApp uses your phone's Internet
connection to send messages so you can avoid SMS fees
GROUP
CHAT
Groups to
keep in touch
Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.
WHATSAPP
ON WEB AND DESKTOP
Keep the
Conversation Going
With
WhatsApp on the web and desktop, you can seamlessly sync all of your chats to
your computer so that you can chat on whatever device is most convenient for
you. Download the desktop app or visit web.whatsapp.com to get started
WHATSAPP
VOICE AND VIDEO CALLS
Speak
Freely
With
voice calls, you can talk to your friends and family for free*, even if they're
in another country. And with free* video calls, you can have face-to-face
conversations for when voice or text just isn't enough. WhatsApp voice and video
calls use your phone's Internet connection, instead of your cell plan's voice
minutes, so you don't have to worry about expensive calling charges.
* Data
charges may apply. Contact your provider for details.
END-TO-END
ENCRYPTION
Security
by Default
Some of
your most personal moments are shared on WhatsApp, which is why we built
end-to-end encryption into the latest versions of our app. When end-to-end
encrypted, your messages and calls are secured so only you and the person
you're communicating with can read or listen to them, and nobody in between,
not even WhatsApp.
PHOTOS
AND VIDEOS
Share
Moments that Matter
Send
photos and videos on WhatsApp instantly. You can even capture the moments that
matter to you most with a built-in camera. With WhatsApp, photos and videos
send quickly even if you're on a slow connection.
DOCUMENTS
Document
Sharing Made Easy
Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.
VOICE
MESSAGES
Say
What's On Your Mind
Sometimes,
your voice says it all. With just one tap you can record a Voice Message,
perfect for a quick hello or a longer story.
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