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Help Article | How to free up storage on WhatsApp

You can view how much space WhatsApp is taking up on your device and free up storage by deleting items.
View storage
  1. On the CHATS tab, tap More options
     > Settings.
  2. Tap Storage and data > Manage storage.
The amount of space taken up on your device by WhatsApp media and Apps and other items is displayed at the top of the screen.

Review and delete items
You can free up storage by deleting items that are large or have been forwarded many times. You can also delete items per chat.
Review items
  1. On the CHATS tab, tap More options
     > Settings.
  2. Tap Storage and data > Manage storage.
  3. Tap Forwarded many timesLarger than 5 MB, or select a specific chat.
  4. You can tap the sort icon to sort by NewestOldest, or Largest.
    • The file size of the item is displayed in the top corner of the item.
  5. Tap an item to review. You can also:
    • View which chat the item is from and when it was sent: Tap More
       > Show in chat.
    • Star or unstar the item: Tap Star
       or Unstar
Delete items
If you choose to delete an item, it will be deleted from your WhatsApp media. Deleted items might still be saved on your device. If you have multiple copies of an item, you’ll also need to delete all copies in order to free up space.
  1. On the CHATS tab, tap More options
     > Settings.
  2. Tap Storage and data > Manage storage.
  3. Tap Forwarded many timesLarger than 5 MB, or select a specific chat.
  4. You can:
    • Delete all items: Tap Select all if you want to delete all items at once.
    • Delete individual items: Tap and hold an item you want to delete. Select additional items to delete multiple items at once.
  5. Tap Delete
    • Select Delete starred items to delete starred items.
    • Select Delete any copies to delete duplicates.
  6. Tap DELETE.
Delete items through search
You can also delete individual items by using the search feature.
  1. On the CHATS tab, tap Search
  2. Tap PhotosVideos, or Documents.
  3. Tap the item you want to delete.
  4. Tap More
     > Delete.
    • Optionally, tap Delete media in this chat.
  5. Tap DELETE.
Low storage alerts
If the amount of available storage on your device reaches critically low levels, WhatsApp might not be able to function properly. If this happens, WhatsApp might prompt you to free up space in order to continue using the app.
You can also free up space by deleting apps you don’t use or large videos, photos, or files saved on your phone. For more information about how to free up storage on your phone outside of WhatsApp, please contact your phone’s manufacturer.
Related resources:


WhatsApp Features


Simple, Reliable Messaging

Message your friends and family for free*. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees

* Data charges may apply. Contact your provider for details.


Groups to keep in touch

Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.



Keep the Conversation Going

With WhatsApp on the web and desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you. Download the desktop app or visit to get started



Speak Freely

With voice calls, you can talk to your friends and family for free*, even if they're in another country. And with free* video calls, you can have face-to-face conversations for when voice or text just isn't enough. WhatsApp voice and video calls use your phone's Internet connection, instead of your cell plan's voice minutes, so you don't have to worry about expensive calling charges.

* Data charges may apply. Contact your provider for details.



Security by Default

Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.


Share Moments that Matter

Send photos and videos on WhatsApp instantly. You can even capture the moments that matter to you most with a built-in camera. With WhatsApp, photos and videos send quickly even if you're on a slow connection.



Document Sharing Made Easy

Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.


Say What's On Your Mind

Sometimes, your voice says it all. With just one tap you can record a Voice Message, perfect for a quick hello or a longer story.



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