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Help Article | How to make a video call

Video calling lets you call your contacts using WhatsApp Desktop for free, even if they’re in another country. Video calling uses your internet connection. Desktop calling is supported on Windows 10 64-bit version 1903 and newer and macOS 10.13 and newer. Group calls aren’t supported on WhatsApp Desktop at this time.
Use desktop calling
To make or receive video calls on WhatsApp Desktop:
  • You’ll need an active internet connection on your computer and phone.
  • WhatsApp needs access to your computer’s microphone and camera.
  • You’ll need to have an audio output device, microphone, and camera connected to your computer for calls. Video calling isn’t supported on device’s without a camera.
Note: Use a headset for the best audio. Using a separate external microphone and speaker devices might cause echo.


Make a video call
  1. Open the individual chat with the contact you’d like to call.
  2. Click the Video call icon.
During the call, you can mute or unmute your microphone by clicking the Microphone icon or turn your camera off or on by clicking the Camera icon. To end a call, click End call.
Answer a video call
If you receive an incoming call, you can click:
  • Accept to accept the call.
  • Decline to decline the call.
  • Ignore or x to ignore the call.
Switch between voice and video calls
While on a voice call with a contact, you can request to switch to a video call. The contact you’re voice calling can choose to click OK or Switch to switch the call or Cancel to decline.
  1. Hover over the Camera icon during the call.
  2. Click the Camera icon.
  3. The voice call will switch to a video call if your contact accepts the switch.
Related resources:

 



WhatsApp Features

TEXTS

Simple, Reliable Messaging

Message your friends and family for free*. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees



* Data charges may apply. Contact your provider for details.




GROUP CHAT

Groups to keep in touch

Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.


 



WHATSAPP ON WEB AND DESKTOP

Keep the Conversation Going

With WhatsApp on the web and desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you. Download the desktop app or visit web.whatsapp.com to get started

 




WHATSAPP VOICE AND VIDEO CALLS

Speak Freely

With voice calls, you can talk to your friends and family for free*, even if they're in another country. And with free* video calls, you can have face-to-face conversations for when voice or text just isn't enough. WhatsApp voice and video calls use your phone's Internet connection, instead of your cell plan's voice minutes, so you don't have to worry about expensive calling charges.

* Data charges may apply. Contact your provider for details.

 




END-TO-END ENCRYPTION

Security by Default

Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.




PHOTOS AND VIDEOS

Share Moments that Matter

Send photos and videos on WhatsApp instantly. You can even capture the moments that matter to you most with a built-in camera. With WhatsApp, photos and videos send quickly even if you're on a slow connection.


 




DOCUMENTS

Document Sharing Made Easy

Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.





VOICE MESSAGES

Say What's On Your Mind

Sometimes, your voice says it all. With just one tap you can record a Voice Message, perfect for a quick hello or a longer story.



 

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