Help Article | How to request your account information
- Open WhatsApp.
- Press Options > Settings > Account > Request account info.
- Select and press Request report. The screen will update to state Request sent.
- Once you request a report, you can’t undo or cancel your pending request.
- If you change your phone number or delete your account, your pending request will be voided and you’ll have to request another report.
- Open WhatsApp.
- Press Options > Settings > Account > Request account info.
- Select and press Download report.
- Once the file is downloaded, press Export report > OK > OK.
- On a computer, use File Explorer on Windows or download a file transfer application such as Android File Transfer on Mac.
- Use a USB cord to connect your phone to the computer. You'll first need to press Settings on the apps menu of your phone > scroll to the side to select Storage > select and press USB Storage > select and press Enabled.
- Alternatively, you can insert your phone's SD card into the computer. The file transfer application will then automatically open on the computer.
- On the computer, click downloads > whatsapp.
- Drag the My account info.zip file to the desktop.
- Unzip the file by opening it. This will create a My account info folder.
- Open the folder, then open the HTML file to view your account information.
WhatsApp
Features
TEXTS
Simple,
Reliable Messaging
Message
your friends and family for free*. WhatsApp uses your phone's Internet
connection to send messages so you can avoid SMS fees
GROUP
CHAT
Groups to
keep in touch
Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.
WHATSAPP
ON WEB AND DESKTOP
Keep the
Conversation Going
With
WhatsApp on the web and desktop, you can seamlessly sync all of your chats to
your computer so that you can chat on whatever device is most convenient for
you. Download the desktop app or visit web.whatsapp.com to get started
WHATSAPP
VOICE AND VIDEO CALLS
Speak
Freely
With
voice calls, you can talk to your friends and family for free*, even if they're
in another country. And with free* video calls, you can have face-to-face
conversations for when voice or text just isn't enough. WhatsApp voice and video
calls use your phone's Internet connection, instead of your cell plan's voice
minutes, so you don't have to worry about expensive calling charges.
* Data
charges may apply. Contact your provider for details.
END-TO-END
ENCRYPTION
Security
by Default
Some of
your most personal moments are shared on WhatsApp, which is why we built
end-to-end encryption into the latest versions of our app. When end-to-end
encrypted, your messages and calls are secured so only you and the person
you're communicating with can read or listen to them, and nobody in between,
not even WhatsApp.
PHOTOS
AND VIDEOS
Share
Moments that Matter
Send
photos and videos on WhatsApp instantly. You can even capture the moments that
matter to you most with a built-in camera. With WhatsApp, photos and videos
send quickly even if you're on a slow connection.
DOCUMENTS
Document
Sharing Made Easy
Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.
VOICE
MESSAGES
Say
What's On Your Mind
Sometimes,
your voice says it all. With just one tap you can record a Voice Message,
perfect for a quick hello or a longer story.
.png)
Comments