Help Article | How to restore your chat history

To ensure that your chats are backed up before restoring them on a new Android device:

> Settings > Chats > Chat Backup.

Choose the Google Account that you want your chats backed up to. You can also create a local backup on your device.

Tap BACK UP.

After the backup has been saved, you can remove WhatsApp from your device and install it on your new Android device.

Restore from a Google Drive backup

To maintain a copy of your chat history on Google Drive, you can enable the automatic backup feature for your chats and select its frequency as daily, weekly, or monthly. In order to successfully restore a Google Drive backup, you need to use the same phone number and Google Account used to create the backup.

To restore your backup:

Ensure that your new Android device is linked to the Google Account where your backup is saved

Install and open WhatsApp, then verify your number.

Tap RESTORE when prompted to restore your chats and media from Google Drive.

After the restoration process is complete, tap NEXT. Your chats will be displayed once initialization is complete.

WhatsApp will continue to restore your media files after your chats are restored.

If you install WhatsApp without any prior backups from Google Drive, WhatsApp will automatically restore from your local backup file.

Restore from a local backup

If you want to use a local backup, you'll need to transfer the files to the phone using a computer, file explorer or SD Card.

To restore your backup:

Download a file manager app.

In the file manager app, navigate to your local storage or sdcard > WhatsApp > Databases. If your data isn't stored on an SD card, you might see "internal storage" or "main storage" instead. Copy the most recent backup file to the local storage's Databases folder of your new device.

Install and open WhatsApp, then verify your number.

Tap RESTORE when prompted to restore your chats and media from the local backup.

Note:

Your phone will store up to the last seven days worth of local backup files.
Local backups will be automatically created every day at 2:00 AM and saved as a file in your phone.
If your data isn't stored in the /sdcard/WhatsApp/ folder, you might see "internal storage" or "main storage" folders.

Restore a less recent local backup

If you want to restore a local backup that isn't the most recent one, you'll need to do the following:

Download a file manager app.

In the file manager app, navigate to your local storage or sdcard > WhatsApp > Databases. If your data isn't stored on the SD card, you might see "internal storage" or "main storage" instead.

Rename the backup file you want to restore from msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12. It's possible that an earlier backup might be on an earlier protocol, such as crypt9 or crypt10. Don't change the number of the crypt extension.

Uninstall and reinstall WhatsApp.

Tap RESTORE when prompted.

Related resources:

How to back up to Google Drive
Can’t create or restore a Google Drive backup

WhatsApp Features

TEXTS

Simple, Reliable Messaging

Message your friends and family for free*. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees

* Data charges may apply. Contact your provider for details.

GROUP CHAT

Groups to keep in touch

Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.

WHATSAPP ON WEB AND DESKTOP

Keep the Conversation Going

With WhatsApp on the web and desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you. Download the desktop app or visit web.whatsapp.com to get started

WHATSAPP VOICE AND VIDEO CALLS

Speak Freely

With voice calls, you can talk to your friends and family for free*, even if they're in another country. And with free* video calls, you can have face-to-face conversations for when voice or text just isn't enough. WhatsApp voice and video calls use your phone's Internet connection, instead of your cell plan's voice minutes, so you don't have to worry about expensive calling charges.

* Data charges may apply. Contact your provider for details.

END-TO-END ENCRYPTION

Security by Default

Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.

PHOTOS AND VIDEOS

Share Moments that Matter

Send photos and videos on WhatsApp instantly. You can even capture the moments that matter to you most with a built-in camera. With WhatsApp, photos and videos send quickly even if you're on a slow connection.

DOCUMENTS

Document Sharing Made Easy

Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.

VOICE MESSAGES

Say What's On Your Mind

Sometimes, your voice says it all. With just one tap you can record a Voice Message, perfect for a quick hello or a longer story.

Comments

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